The Workplace Health Indicator Tracking and Evaluation (WHITE™) database is a web-based system that centralizes information on incident tracking and case management for the BC health authorities. The information enables the healthcare sector to reduce and/or eliminate workplace injuries, provide prompt clinical and workplace interventions to reduce disability and time loss, and evaluate the effectiveness of health and safety programs.

Business analysis and Design improvements which significantly optimize work-flow and enhance functionality. This system used by all Health Authorities across BC, including the high volume Provincial Workplace Health Call Centre being operated by Fraser Health.



Similar to other industry sectors, healthcare decision-makers need reliable information regarding the health and safety of their workforce. This includes accurate and comprehensive data about injuries and illnesses occurring in the workplace, why they occur, their consequences, and the effectiveness of actions taken to address them. It is a standard practice to record injuries and forward the appropriate paperwork to the relevant authorities. In British Columbia, this is WorkSafeBC.

Prior to the introduction of the WHITE Database, a variety of paper and electronic systems were utilized in BC healthcare. These systems did not offer the centralization, consolidation or detail required for prompt analysis and action. Because they did not link information, these systems did not allow for comparisons across departments or facilities. In addition, health authorities rarely had easy access to data to monitor the follow-up of injured or ill workers in real time.

All BC health authorities now use the system.

Featuring many layers of security, database information is only available to authorized persons with personal, non-transferable login and passwords that determine the information to be displayed to each system user (Occupational Health Professionals). This is in addition to health authority network security.



WHITE Modules

The database has five modules with these key functionalities:

Incident Management Module

Records reported incident/injury details
Records the Investigator's Report (including identification of action items and corrective action timescales/completion)
Identifies primary cause, primary nature of injury and primary body part(s) affected
Claims Management Module

Electronic submission of WorkSafeBC Form 7
Electronic retrieval of WorkSafeBC Claims Costs
Records/tracks long term disabilities
Records/tracks return to work planning for time loss claims and long term disabilities
Disability Management Module

Records/tracks short term disabilities
Records/tracks intervention strategies
Records worker/workplace assessments and tracks treatments
Records/tracks duty to accommodate and return to work plans
Employee Health Module

Records worker baseline status, immunization and vaccination against infectious diseases
Records/tracks needlestick and BBF exposure information
Records worker allergies and sensitivities
HCW (Health Care Worker) Module

Records facemask fit test results
Records/tracks training and education records


Business analysis and Design improvements which significantly optimize work-flow and enhance functionality.

Included a Communication / Contact Management module for comprehensive tracking and automating communication, and significantly reduce the prior manual effort required.

Also included a Communicable Disease Event Management module for more efficient tracking and reporting.


I had the pleasure of working with Kathy on a project involving a major re-design of our (Workplace Health Indicator Tracking and Evaluation) application for Employee Health to support the occupational health nursing services delivered through our Workplace Health Call Centre. After reviewing detailed process maps, she then proposed and presented solutions to meet those needs, in terms we could understand. Kathy was attentive to our needs, respectful of our time. I have enjoyed working with her. Elayne Preston, RN
Manager, Workplace Health
Fraser Health Authority (FHA)

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